Information Technology Specialist (Cloud Architect)

This position is in the Department of the Chief Information Office (DCIO), Infrastructure Services Division (ISD). The incumbent serves as a Senior Hybrid Cloud Engineer and Subject Matter Expert (SME) for the engineering, implementation, and Tier 2/3 support of the organization's integrated hybrid infrastructure. Qualifications: Applicants must have demonstrated experience as listed below. This requirement is according to the AO Classification, Compensation, and Recruitment Systems which include interpretive guidance and reference to the OPM Operating Manual for Qualification Standards for General Schedule Positions. 1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. 2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. 3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, considering the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. 4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Ability to troubleshoot complex connectivity and performance issues that span the local data center and multiple cloud providers. Specialized Experience: Applicants must have at least one full year (52 weeks) of specialized experience which is in or directly related to the line of work of this position. Specialized experience is demonstrated experience in ALL of the following: Experience as a Subject Matter Expert in on-premises virtualization (VMware/Hyper-V) and multi-cloud engineering (Azure/AWS/GCP/OCI). Managing highly technical projects as directed supporting the Cloud and VDI capability reporting status and compliance as required. Coordinating and maintaining relationships with all necessary internal and external groups supporting related services. Expertise in automating infrastructure across local and public data centers Desired but not required Familiarity with the Federal Judiciary and AO policies is a plus. Certifications VMware Certified Professional (VCP) Azure solutions architect AWS solutions architect GCP Profession cloud architect OCI solutions architect